1. AC Question's Avatar
    I just bought my phone today and I plugged in my phone around 10 when I had 20%, instead of it going up it went down. It has been plugged in for about 4 hours & it's currently in 4%
    02-09-2015 03:26 AM
  2. Haalcyon's Avatar
    Welcome to the forums. What kind of phone is it? The things I immediately think to try are:

    • try a different USB cable
    • try a different AC adapter
    • try a different outlet
    • check to see if the unit charges when the power is off

    If none of these has any positive effect you may indeed have a defective device.

    from the iPhone •6+• 📱
    02-09-2015 05:09 AM

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