1. AC Question's Avatar
    Hi All
    I had a Samsung Galaxy Note 3 but had to sell because it was too big. Bought a Samsung Galaxy S5 and used Smartswitch to move data over. All my memos/S-notes had moved over (or so I thought), but have since realised that 1 is missing and is quite crucial I find it.

    I don't understand why only 1 wouldn't move?! Unfortunately, the Note had been factory reset to sell it.

    Can anyone help?
    02-11-2015 11:37 AM
  2. anon8380037's Avatar
    Hello. Sorry for the delay.
    I don't think so at this stage. I haven't used Smartswitch (S2 to Note 3 - nada). S-Notes are synced in your Samsung account, so would come back after a factory reset if you don't uncheck them. Possibly this one S-Note was created after the final sync, but if it didn't come back after opening your Samsung account again, it won't now.
    Did you start your new phone with a new Samsung account?
    Kies would have saved it to a pc, and a Kies backup can be accessed to find the right file names with the help of a knowledgeable poster on the Note 3 forums.
    02-11-2015 05:26 PM

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