1. AC Question's Avatar
    First question. I've used Kies 3 to back up my Samsung Galaxy S4 in preparation of upgrading to the Note. I noticed Kies had ticked all the boxes for what it was going to backup for me...music, photos, videos, contacts, miscellaneous data, etc... but after the backup had finished Kies only seems to show folders for music, photos and video. I'd quite like to see contacts and miscellaneous files too. How can I see these?

    Second question: when I get the Note, is it easy to restore the Kies backup to this? Do I need to old S4 connected at the same time?
    02-15-2015 07:43 AM
  2. Rukbat's Avatar
    1) You can use MyPhoneExplorer to back up almost everything - except miscellaneous, which is the data your apps save. You can back that up with Helium.

    2) Kies sometimes will back up to a different phone, sometimes it won't, which is why I prefer using other things to back up from one phone to another.
    02-15-2015 11:40 PM

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