Why does my phone signal keep dropping while I'm on a call (Samsung G S5)?

[AC Question]

my phone signal keeps dropping while im on a call- samsung gs5

I have a new samsung galaxy s5
For about 2 weeks now I can not make a phone call for longer than 1 minute, my signal is still full but when im on a call the phone will break up and cut them off. its really frustrating as its never been like it before. Its not just 1 person its everyone I phone, does anyone know whats wrong with my phone and if it can be fixed please let me know. got to phone Samsung tomorrow

 

[B. Diddy]

Re: my phone signal keeps dropping while im on a call- samsung gs5

Welcome to Android Central! It probably has more to do with your carrier than with Samsung. Give your carrier a call. They might want to replace the SIM card.

 

[Chantelle Careswell]

i have had same problem since i got the phone s5 mini where it cuts u off on call or breaks up but signal strength is great it was on ee? i mentioned it to them and they thought it could be a sim card prbolem so i got a new sim but this problem still persists pleaseee help

:i thought questions was answered every 5mins?..

 

[Chantelle Careswell]

Re: my phone signal keeps dropping while im on a call- samsung gs5

please can u answer the follow up question?

 

[Chantelle Careswell]

hi as i have said in previous comments/question i have already spoken to my network and got a new sim card but yet it still plays up on the phone this is not a solution to my problem. i have just been told to replace sim after already saying i have done that.