Why isn't my smartphone booting up ?

[AC Question]

why my smartphone is not booting up ?

i have a smartphone(Samsung GT-S7392) and when i start my phone it is just show upto Samsung logo screen and than stop nothing is to show. how can i start this phone.

 

[B. Diddy]

Re: why my smartphone is not booting up ?

Welcome to Android Central! Did you just get it? If so, bring it back for an exchange or refund. Or was it working before? More details about what led up to this would be helpful.

 

[metomax]

Re: why my smartphone is not booting up ?

do a factory reset in recovery mode then a battery pull and boot the phone