1. AC Question's Avatar
    Screen went black. , hit the home key but nothing. Blue light keeps flashing. Tried holding the up volume, power and home key at the same time and got nothing.
    02-17-2015 09:59 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! It's a brand new phone, or is it that you've only owned it for a month? The S4 came out a while ago, so it probably isn't brand new. Do you know if it was refurbished, or used?

    Try pulling the battery for 10 seconds, then reinsert it and try powering on again. If that doesn't help, then try a new or different battery, since batteries can be defective.
    02-19-2015 01:56 AM

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