02-18-2015 07:11 PM
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  1. AC Question's Avatar
    AC Question
    every time i open viber my phone turns off, I've tried to uninstall it but it wont let me, it switches off when I try, it works ok on my laptop & tablet.. thanks
    02-17-2015 01:13 PM
  2. Golfdriver97's Avatar
    Golfdriver97
    Ambassador Team Leader
    Welcome to the forums. You are trying to uninstall how? Through Settings>apps?
    02-17-2015 01:28 PM
  3. Seamus Farrell1's Avatar
    Seamus Farrell1
    yes Golfdriver, through apps, but when i try its shuts down. and now it's saying viber has stopped working
    02-17-2015 03:19 PM
  4. Golfdriver97's Avatar
    Golfdriver97
    Ambassador Team Leader
    Maybe clearing the data then removing the app? Aside from that, the only thing I can think of to do is a reset.

    From an AOSP M8
    02-17-2015 03:45 PM
  5. Seamus Farrell1's Avatar
    Seamus Farrell1
    Thanks Golfdriver97, may have to resort to that. I think it followed a viber update.not sure but it's so annoying after years on viber. just wont let me uninstall thanks again.
    02-17-2015 03:57 PM
  6. Seamus Farrell1's Avatar
    Seamus Farrell1
    just tried to reset but phone turns off as soon as i try anything like that, all other apps work as normal. could be a phone problem or a bug ??? I doubt it !
    02-17-2015 04:42 PM
  7. Golfdriver97's Avatar
    Golfdriver97
    Ambassador Team Leader
    Originally Posted by Seamus Farrell1
    just tried to reset but phone turns off as soon as i try anything like that, all other apps work as normal. could be a phone problem or a bug ??? I doubt it !
    You just tried to reset your device through Settings>back up and reset

    From an AOSP M8
    02-18-2015 07:11 PM
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