1. AC Question's Avatar
    Hiii. I have a moto g, running android 4.4.4 and using republic wireless. Since this last update, mms crashes when I try to receive images or open one someone texted to me.

    I don't have this problem when sending things via kik or facebook messenger, it only pops up when texting. I've tried restarting, clearing the cache, the usual.

    Thank you.
    02-17-2015 04:52 PM
  2. Rukbat's Avatar
    Can you view an image of the same file type? It may be that the app that your texting app uses to view the image is crashing.

    Since someone has to actually have the phone in hand to check a few things, your best bet is to bring it to the carrier. (It's their update, so it's their responsibility if it broke the phone.)
    02-17-2015 05:55 PM

Similar Threads

  1. Replies: 2
    Last Post: 06-10-2015, 06:31 AM
  2. Replies: 1
    Last Post: 04-15-2015, 08:50 AM
  3. Why do my apps on my Android 5 start up and then crash?
    By AC Question in forum Ask a Question
    Replies: 4
    Last Post: 02-23-2015, 09:22 AM
  4. Which phone should I get the Moto X or Droid Maxx?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 02-17-2015, 04:15 PM
  5. Can't receive MMS on cricket wireless.
    By Corndog Tampon in forum LG G3
    Replies: 1
    Last Post: 02-17-2015, 03:01 PM