1. Nk2001's Avatar
    I can't turn off my gs4, the power button works only when I hold it down to power all the way off or restart but not to turn off the screen. I have tried battery pulls, wake lock detector, apps that turn off the screen (they take me straight to my lockscreen) and even a hard reset. Nothing is working, please help. Thanks
    02-18-2015 03:04 AM
  2. belodion's Avatar
    Welcome to the forums.☺

    My unskilled and unqualified diagnosis is: a faulty power button or circuit. But a diagnosis from a qualified repairer would be better. Even for someone like that, a remote diagnosis would be uncertain, so I think the answer is to take it in to a repair shop. I doubt that there's anything that we could recommend, that you could try yourself.

    Posted via the Android Central App
    02-18-2015 06:51 AM

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