A
AC Question
I bought a galaxy s5 on Feb.4,2015....have been having problems with the screen going black...have to pull the battery to get it to come back...(sometimes)... i called Samsung and they said they don't do refunds...but i could send the phone to them so a technician can fix it...said they would have my phone for 11 days!!! I asked if they would give me a loner phone until my issue was resolved and they don't do loner phones....I am so disappointed with it all!! as much as i paid for the phone and not even offered a loner phone until i get my galaxy back...B.S.!!!!! I wouldn't recommend this phone to anyone!!! I would like a refund for it...but not gonna happen...so i am stuck with it! I have googled the problem and see that alot of others have the same problem.....i see no one else was offered a new phone or a refund either.... what kind of high end company does this??? SAMSUNG...that's who!!!