02-22-2015 09:54 PM
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  1. AC Question's Avatar
    AC Question
    I can not lock into my own cellphone with my fingerprint, and it lock me out with my own password, and it keep asking for alternative password which I don't have.
    02-22-2015 07:19 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which phone? Presumably it's a Samsung device. When you set the fingerprint lock, the phone should prompt you to enter an alternate password, in case the fingerprint unlock fails. So you need to remember which alternative password you entered.
    02-22-2015 09:54 PM
« My new Galaxy Note 4, finger PW not working. How do I find the Samsung backup password? | Why is my messaging app on my new Galaxy S4 freezing? »

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