1. AC Question's Avatar
    My step dad broke his phone a few days ago and the screen won't work at all. He got the new Note and they transferred his contacts but some were lost. It's a problem because most of his work contacts were the lost ones. We cannot look on the screen for them either. I already tried looking through the folders once I connected it but found nothing. I also tried searching the phone too and found nothing.
    02-23-2015 11:10 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Were those contacts not associated with his Google account? That's the best way to keep contacts safe, and it's very easy to sync them to a new device. If they were saved to the Phone account, then it's harder to access them.

    Have you tried using Kies?
    02-23-2015 12:27 PM

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