1. AC Question's Avatar
    I paid off my nexus 5 that I got through t mobile. When I check the device unlock status on my account it says locked but eligible to be unlocked. I called t mobile and told the customer service rep I wanted to unlock my phone. She told me I would get an email with the unlock code in 24 hours if it was in their database, or it could take up to 2 weeks if they had to contact the manufacturer. It's been 4 days and no email yet. Does t mobile need to give an unlock code for the nexus 5 or was she giving me the runaround? I thought the nexus 5 is unlocked.
    02-24-2015 12:24 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! That service agent is somewhat clueless. All Nexus 5's are unlocked, regardless of where you got it. https://support.t-mobile.com/docs/DOC-12783
    Crashdamage likes this.
    02-24-2015 02:57 PM

Similar Threads

  1. Any Root Methods for the Alcatel One Touch Icon Pop A564C?
    By TheGeneralHackr in forum Ask a Question
    Replies: 3
    Last Post: 06-24-2016, 10:43 AM
  2. Resetting Galaxy Note 2014 to initial ("clean") state?
    By Phitz in forum Samsung Galaxy Note 10.1 (2014)
    Replies: 8
    Last Post: 02-25-2015, 08:08 AM
  3. Replies: 2
    Last Post: 02-24-2015, 12:33 PM
  4. Replies: 1
    Last Post: 02-24-2015, 12:06 PM