1. AC Question's Avatar
    It is a samsung galaxy s4 that I would like to sync my contacts with google. I really need to do a factory restore but this is stopping me
    02-26-2015 04:04 PM
  2. anon8380037's Avatar
    Hello. Welcome to Android Central.

    Is there a red sync error showing in Accounts - Google. Turn Master Sync off and on and check one sync item at a time, it usually clears.

    Otherwise I am not sure what you mean by stuck. Is the screen frozen. If so remove the battery.
    02-26-2015 04:15 PM

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