How can I fix a download manager error?

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AC Question

download manager error

am using galaxy s duos 2. my in built download manager is not working properly. i cannot download or update any app using Google play store. and cannot download any attachments via Gmail app. I tried disabling and then enabling download manager. but no change. is there any way by which I could correct it myself. my phone is less than a year old
 

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Re: download manager error

Welcome to Android Central! Go to App Manager, select Download Manager, and Clear Cache/Clear Data, then Force Stop. Now try again.