03-02-2015 01:17 PM
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  1. AC Question's Avatar
    AC Question
    I am trying to transfer pictures from my phone. I have Android file transfer photos onto my mac, but Mac says phone is not detected
    03-01-2015 01:04 PM
  2. srkmagnus's Avatar
    srkmagnus
    Retired Moderator
    Originally Posted by AC Question
    I am trying to transfer pictures from my phone. I have Android file transfer photos onto my mac, but Mac says phone is not detected
    Make sure you have Android File Transfer installed: https://www.android.com/intl/en_us/filetransfer/

    Reboot the Mac and see if that helps. If it doesn't, try another USB port when connecting and/or another USB cable. Let us know if you have further questions.
    03-02-2015 01:17 PM
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