Hi, I am not technical etc but just recently my phone when I try to restart it (if it freezes etc) goes to a white screen with coloured writing on it (from other forums it may be the "bootloader" screen?). Any option I try just does the same thing and re-boots the phone back to that screen. I have tried to follow a hard reset option which did literally nothing and have tried all the combo's I can think of! It has happened in the past but after about 20 attempts at turning it on holding vol up it decided to load ok. when i plug it into the mains it boots to that screen and if i choose to "power down" it just shows up the battery charging icon for about 2 secs before re-loading again!! I cant plug into the computer as it does the same thing and is not recognised, and given its a HTC One Mini there is no battery/SD card i can remove to load anything onto it etc!? Please help as this is driving me insane!!
03-03-2015 06:53 AM