[AC Question]

To expand - Whenever I try to access anything I get a message that says "launcher not responding," "google+ not responding", "messenger not responding", etc. and then cannot access anything on the phone. A couple of days ago the image on the screen started freezing and then kind of splitting. Next I noticed when trying to call someone my mic was muted and I couldn't unmute. Then some texts didn't send. Finally I started getting the messages above. The message comes up in a little white box and has the options "Report", "Wait", and "Close" but none of them do anything. All I can do is power off and restart at which point the problem happens again within a few minutes. Any help?
Thank you

[belodion]

In the first instance, try Settings, Storage, Cached Data, and clear the cache.

Let us know if that doesn't work....a Factory Reset may be indicated.

Posted via the Android Central App

[charcarr1]

Hi, thanks for trying to help. Now I can open some apps - like facebook, Kindle, etc. but if ever I try to open something related to google - maps, dialler, photos, etc. - I just get a plain white screen. I can leave that screen and go back to my homescreen but if I stay I get the 'not responding' message again.

[charcarr1]

Any suggestion on what to do next? I think I may have replied to the my comment instead of yours before. I'll repost.

thanks for trying to help. Now I can open some apps - like facebook, Kindle, etc. but if ever I try to open something related to google - maps, dialler, photos, etc. - I just get a plain white screen. I can leave that screen and go back to my homescreen but if I stay I get the 'not responding' message again.