My screen is locked but the password option is disabled! How do I get into my phone?

A

AC Question

My screen lock type except password option is disabled!

1) My GT N7100 andorid phone shows only password option for screen lock type. ie others show transparent
2) Clear credentials options are also transparent
3) i have tried VPN, then it started creating problems
4) My device administrator hav samsung kies(transparent 'cannot be selected') samsung knox (transparent 'cannot be selected'), android device manager(enabled), cm security(disabled)
 

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Re: My screen lock type except password option is disabled!

Welcome to Android Central! Is the phone encrypted? Encryption typically limits you to using PIN or password.
 

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