1. AC Question's Avatar
    Okay so i just tried to update my htc one and all i got was a freeze frame at the end of the download, when i rebooted i got the red phone with the triangle and ! sign.
    Since then i have managed to get into the startup screen and try recovery mode, which just takes meback to the red triangle and keeps rebooting itself.
    i am back at startup and it says:

    ***Locked***
    (then details about my phone, yes it's an M7)
    HBOOT

    and the options are
    FASTBOOT
    RECOVERY
    FACTORY RESET
    SIMLOCK
    CHECK SMARTSD
    IMAGE CRC
    SHOW BARCODE

    please help, as i dont know what to try next and i dont want to factory reset my phone.
    03-05-2015 10:50 PM
  2. Rukbat's Avatar
    Was it an over the air update? If so, the carrier is responsible - bring it in and ask if they can please reflash the update.

    If you downloaded a file and updated the phone yourself, go to XDA Forums, to your carrier's HTC One forum, and see if someone there can help you.
    03-05-2015 11:28 PM

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