Why couldn't I access internet when my partner sitting next to me with the same phone could?

A

AC Question

Happened while traveling on Interstate 84 in CT. I couldn't access Maps app and he could. Same phone! Same provider (VirginMobile).
 

SpookDroid

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Jul 14, 2011
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If your phone did get internet at some point afterwards, might have been a network glitch or just your phone needing to reboot (when something 'weird' like that happens, it helps to re-connect to the network, which I usually do by going into airplane mode and then getting out of it, instead of rebooting).
 

LeoRex

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Nov 21, 2012
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How often does this occur? It could be a sign that your phone's radios are faulty. It might be worth trying things out in a few tests to see if it is just an odd occurance or if one phone is always getting a weaker signal than the other.
 

LeoRex

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Download an app like LTE Discovery on both phones. Load it up and look at the signal strength... put them side by side in a few different places, where you know there is a strong and weak signal, etc.. If one phone is always showing a weaker signal, it might have a wonky radio chip and need to be replaced.
 

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