Can't send or recieve picture texts Galaxy S4 / No APN settings?

[AC Question]

I have a Galaxy S4 model SCH-R970 from US cellular. Calls, Internet, and normal texts work fine, but I can't send or recieve picture text. when I try and send one it says invalid destination address. Ive searched the internet and have watched videos on checking the APN settings, but can't find anything to do with APN on my phone. When I go to settings/more networks/ mobile networks. Its not there? I've even unlocked the devopers options. I thinking about resetting it. If I do a hard reset will I still be able to use the phone? Can anyone help?

 

[B. Diddy]

Welcome to Android Central! What do you see in the Settings>More Networks>Mobile Networks menu? Show us a screenshot: http://forums.androidcentral.com/am...ide-how-post-screenshots-android-central.html

 

[dmc1964]

I have a sprint note 3 unlocked on tmobile everything works except I can't receive picture mail I can send but not receive.

Posted via the Android Central App

 

[B. Diddy]

Have you checked to make sure your APN settings are correct? https://support.t-mobile.com/docs/DOC-2090#subhead2

 

[dmc1964]

Sorry for the late reply but to answer your question yes I have tried all APN settings that I can but nothing works I can send text and picture and I can receive text bit not pictures.

Posted via the Android Central App

 

[IronCat21]

Are you using the stock message app?

 

[dmc1964]

Yes but I have tried GO it didn't change anything

Posted via the Android Central App