1. Tsweegs's Avatar
    I tried to buy gralats on a game called graal but it kept saying: ERROR: WE ARE Not ABLE TO VERIFY YOUR ACCOUNT INFORMATION PLEASE VISIT WALLET.GOOGLE.COM IN ORDER TO RESOLVE THIS ISSUE [BM-CCH -19]. except im only 14 and to verify i need my ssn and i dont know it and dont need to cuz i dont have a credit card so please help me.. I entered an amex card and it still wont work! It wants my ssn and i dont know it Help me I have been able to do it before i dont know what happened.
    03-20-2015 06:17 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! In-app purchases require a valid credit card in your Google Wallet. If this is your own Google account, then you'll either have to accept the fact that you won't be able to make in-app purchases, or you could ask your parents if you could use their credit card. As a parent myself, I think that's something that would require a detailed family discussion.

    Can you ask your parents what your Social Security Number is?
    03-21-2015 12:32 AM

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