1. AC Question's Avatar
    My phones power button will not work. Will not unlock my screen or lock my phone, I hold the power button to power off, wont work. The ONLY time I can get my phone to work to access my phone is to plug it into the charger. I try holding it down nothing, your suppose to be able to hit it once and light up the screen and unlock your phone but nothing happens...wonder if my power button is stuck? but I don't know how to fix it.
    03-21-2015 08:10 PM
  2. Rukbat's Avatar
    Does the button move just a bit when you press it? Do you feel a tiny click? then it's not stuck, but it may be shot. If the phone is under warranty it's covered. If not, it's not one of the major repairs - with most phones it's open the phone, unplug the bad assembly, plug in a replacement, test the button, close the phone up. A repair shop that has the assembly in stock (or will order it if you pay at least their cost in advance) can do it while you wait (meaning that they won't wipe your data before working on the phone).
    03-21-2015 09:04 PM

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