1. AC Question's Avatar
    I have removed battery & sim card but it is still downloading and stuck at 20%.
    03-24-2015 10:07 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Do you mean that it's trying to update a Messenger app, and it's been stuck downloading it? Is it the Google Messenger app, or the Facebook Messenger app?

    Go to Settings>Apps>All​, select Download Manager, and Clear Cache/Clear Data, then Force Close. Now try again.
    03-24-2015 04:51 PM

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