03-28-2015 09:24 AM
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  1. AC Question's Avatar
    AC Question
    I was downloading android 5.1 update for my google nexus and the message "unfortunately the process com.google.process.gapps has stopped. I click the ok and all that happens is the message disappears and reappears immediately. how do I fix this?
    03-28-2015 08:37 AM
  2. itguyjax8430's Avatar
    itguyjax8430
    Retired Moderator
    Originally Posted by AC Question
    I was downloading android 5.1 update for my google nexus and the message "unfortunately the process com.google.process.gapps has stopped. I click the ok and all that happens is the message disappears and reappears immediately. how do I fix this?
    This happened to my co workers Nexus 7 after the update. It took a lot of clicking but I was able to clear the data from some of the Google system apps.
    03-28-2015 09:24 AM
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