03-30-2015 11:38 AM
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  1. AC Question's Avatar
    AC Question
    Won't turn on. will not reboot holding the up and power keys for 120 seconds does not do anything. Is there anyway to retrieve my photos of the device when the computer won't recognize it.
    03-30-2015 10:20 AM
  2. itguyjax8430's Avatar
    itguyjax8430
    Retired Moderator
    Originally Posted by AC Question
    Won't turn on. will not reboot holding the up and power keys for 120 seconds does not do anything. Is there anyway to retrieve my photos of the device when the computer won't recognize it.
    Try leaving the battery out for 5 minutes or so, put it back in and try to power on.
    03-30-2015 11:24 AM
  3. swharshbar's Avatar
    swharshbar
    Battery doesn't come out.
    03-30-2015 11:32 AM
  4. itguyjax8430's Avatar
    itguyjax8430
    Retired Moderator
    Originally Posted by swharshbar
    Battery doesn't come out.
    Yeah I figured that after I posed that comment. I forgot the phone is sealed shut.
    03-30-2015 11:35 AM
  5. itguyjax8430's Avatar
    itguyjax8430
    Retired Moderator
    Originally Posted by swharshbar
    Battery doesn't come out.
    What happens when you plug in the charger?
    03-30-2015 11:38 AM
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