Fingerprint lock Out: forgot alternative password. How can I get into my phone?

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AC Question

Fingerprint lock Out: forgot alternative password

I cannot access my phone. BUT I DO NOT WANT TO RESET IT (I have too much saved and do not want to lose it).

I no longer can remember the alternative password. when i use the android device manager, it will not reset password bc there is a password already on it. all i can do is check vm or call self.

Please help, I need to unlock my phone
 

belodion

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Re: Fingerprint lock Out: forgot alternative password

Take it to your carrier or network provider for assistance.

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srkmagnus

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May 23, 2010
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Re: Fingerprint lock Out: forgot alternative password

I cannot access my phone. BUT I DO NOT WANT TO RESET IT (I have too much saved and do not want to lose it).

I no longer can remember the alternative password. when i use the android device manager, it will not reset password bc there is a password already on it. all i can do is check vm or call self.

Please help, I need to unlock my phone

Unfortunately resetting the phone is your only option if it's locked and you can't remember your password. K the future, keep it backed up just I'm case this happens again.