1. AC Question's Avatar
    Whenever I call or receive calls my phone screen turns black and if I touch also it does not respond during calls. This enables me to use the dial pad during calls even I can't cut the calls in between. Pls give me a solution
    03-30-2015 02:05 PM
  2. LeoRex's Avatar
    Do you have a screen protector? If so, I am guessing it might be covering up the proximity sensor, so it thinks your phone is pressed against your head the whole time (the screen turns off to avoid false touches)

    If you don't have anything blocking the proximity sensor, use a sensor test app (like this one on Google Play) to see if your proximity sensor is faulty.

    The sensor is on the top of the phone, I think it is directly to the left of the top front speaker.
    03-30-2015 02:39 PM

Similar Threads

  1. Replies: 69
    Last Post: 06-28-2015, 07:32 AM
  2. Lollipop is here....... Or is it?
    By Sammyh28 in forum Sony Xperia Z3
    Replies: 58
    Last Post: 06-03-2015, 09:25 PM
  3. Glass Screen Protectors - any new news?
    By tech_fan in forum Samsung Galaxy Note Edge
    Replies: 9
    Last Post: 04-03-2015, 11:39 AM
  4. Ghost Armor or similar?
    By ballaonnabudget in forum Samsung Galaxy S6 edge
    Replies: 1
    Last Post: 04-02-2015, 10:01 PM
  5. Replies: 1
    Last Post: 03-30-2015, 01:14 PM