1. AC Question's Avatar
    Yesterday I bought a brand new SGH-M919 samsung galaxy s4 and everything is great except.....the battery is draining rapidly. I'll lose 1% in 30 seconds - 1 minute. I've tried factory resetting my phone, putting it on power saving mode, turning of wifi, closing apps, everything. It is takes forever to charge it as well. Also, when I charge my phone while I use it, I lose charge instead of gain. Sometimes is says my phone is overheating and I think this may be a reason, but even when its not overheating this occurs. What are some reasons this may be happening and how do I stop this?
    04-04-2015 10:28 AM
  2. belodion's Avatar
    The battery may be bad.
    Also, the charger, USB lead or USB port may be bad.
    Also, are you sure the phone itself is genuine?

    Posted via the Android Central App
    04-04-2015 11:22 AM

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