Can't run new Samsung Note 4 with new Gear VR. ATT phone has Android 4.4.4

A

AC Question

I have just purchased a new Samsung Note 4 and a Gear VR. I upgraded the ATT sw on the phone, and it now shows Android Version 4.4.4. Even so, I get a message on the Samsung Gear VR screen on my phone that says: "To start enjoying your Gear VR, you need to update your device."

Anyone have any recommendations?
 

itguyjax8430

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I have just purchased a new Samsung Note 4 and a Gear VR. I upgraded the ATT sw on the phone, and it now shows Android Version 4.4.4. Even so, I get a message on the Samsung Gear VR screen on my phone that says: "To start enjoying your Gear VR, you need to update your device."

Anyone have any recommendations?

Welcome to Android Central!

It looks like the issue is on the carrier side of things.

Samsung Gear VR not working with your Galaxy Note 4? Here's why ... | Android Central
 

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