1. AC Question's Avatar
    how do I get it to work
    04-11-2015 12:37 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does it persist after a reboot? Or in Safe Mode, which temporarily disables all 3rd party apps. On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    04-12-2015 05:45 AM

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