App download problem

  • Thread starter Thread starter AC Question
  • Start date Start date
A

AC Question

New G6 --when downloading apps the play store remains stuck with the bar (no %) constantly moving but never completing the download. If I shut off the phone and restart the download starts up correctly and completes.

Ideas??
 
Welcome to the forums. Try resetting app preferences. Settings>Apps>menu>reset app preferences. This sometimes helps with Play issues.
 

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