Can't install Facebook app

[Tanay Saluja]

I recently uninstalled the Facebook app. Now I can't reinstall. It says installation error - 504. I've tried clearing cache of play as well as the residual files of the app but I am still unable to install it again. I am not rooted. I am currently running 5.0.2.

 

[B. Diddy]

Welcome to Android Central! Which phone?

 

[Tanay Saluja]

Moto g 2nd generation (XT1068

 

[B. Diddy]

Was Facebook preinstalled, or did you initially install it yourself?

Try going to Settings>Accounts​ and removing your Google account, then adding it back again.

 

[xceeder]

Moto g 2nd generation (XT1068

Go to apkmirror.com on your phone and sideload it.....

Sent from my Nexus 7

 

[Tanay Saluja]

Was Facebook preinstalled, or did you initially install it yourself?

Try going to Settings>Accounts​ and removing your Google account, then adding it back again.

No. I installed it

 

[Tanay Saluja]

Yes I've also tried removing my Google account but no luck

 

[Javier P]

Check this fix from xda.

error 504:

“app” could not be downloaded due to an error. (504)

solution:

Method 1:

clear data and clear cache of google play store & google service framework

method 2:

remove your gmail account rebbot and Re-add

http://forum.xda-developers.com/showthread.php?t=2733038

 

[B. Diddy]

An app update for Facebook just showed up in the Play Store--try installing again, in case they had to fix some installation issue.

 

[Tanay Saluja]

Javier I already tried doing that. And I'll try the new update B. Is it possible that a file isn't deleted or removed from the data folder in my device. (that data/data folder)

 

[Tanay Saluja]

Nope. The new update didn't install. " Unknown error code during application install - 504 (it's not a hyphen it's a negative sign)

 

[B. Diddy]

Try wiping the cache partition: https://motorola-global-portal.cust...prod_answer_detail/a_id/101078/p/30,6720,9197. These steps should work for the G.

 

[Tanay Saluja]

Stupid questing - would this clearing of chache wipe my data off?

 

[Tanay Saluja]

No buddy didn't help. :"(

 

[B. Diddy]

Hmm, not sure what the problem is ...

 

[Javier P]

Does this problem happen just with Facebook? Can you download any other app with the same sort of size?

 

[Tanay Saluja]

Yes. It's only with Facebook, yes I can download other apps of the same size easily

 

[Javier P]

It could be that you missed any residual files. Run an app like Clean master and if you have the FB Messenger uninstall it as well.

Have you tried xceeder tip?

Go to apkmirror.com on your phone and sideload it.....

Sent from my Nexus 7

 

[xceeder]

Yes. It's only with Facebook, yes I can download other apps of the same size easily

If you don't know how to sideload an app then go into settings / security and tick the box to allow unknown sources this will enable you to install applications from other places than the playstore...

Sent from my Nexus 7

 

[Tanay Saluja]

Yes. I tried uninstalling messenger as well. I also tried to sideload it