my phone asks for privacy protection password

[AC Question]

hi, i bought a true smart 4.0 in thailand, now im home in aus and it says privacy protection password, but my main problem is its stuck in thai and i cant change it to english to figure out what im doing , can ne1 help me with wat buttons i need to press to restet the phone, thank you

 

[wizzrah]

hi, i bought a true smart 4.0 in thailand, now im home in aus and it says privacy protection password, but my main problem is its stuck in thai and i cant change it to english to figure out what im doing , can ne1 help me with wat buttons i need to press to restet the phone, thank you

I tried researching through their support page, but I could not find anything similar to your situation. I would suggest that you contact them directly. I believe this is their site: http://www3.truecorp.co.th/cm/contact

Sent from my splendid Note 4.

 

[wizzrah]

For reference, is this the device you have?

http://truemoveh.truecorp.co.th/product/detail/1651/True_SMART_4.0?ln=en

Sent from my splendid Note 4.