04-17-2015 01:46 PM
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  1. AC Question's Avatar
    AC Question
    Got up this morning all noticed that I have lost all contacts and all downloads on my Motorola phone. Not sure if an update caused this. Any help on how to retrieve this info would be appreciated
    04-17-2015 12:51 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which phone? Were the contacts associated with your Google account, or only the local Phone account? If they were with the Google account, they should be available in your Google Contacts on the web, and easily re-synced back. What downloads are you referring to? Files saved to the Downloads directory? Or apps you installed?

    When you turned on the phone this morning, did you have to go through the Setup Wizard again?
    04-17-2015 01:46 PM
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