1. AC Question's Avatar
    Sim card is locked - searching for service (in pink letters) moves across the screen.
    04-17-2015 03:35 PM
  2. Rukbat's Avatar
    If the problem is that you forgot the PIN, see your carrier. If the problem is that you never put in a PIN, turn the phone off, remove the SIM card, reinsert it (to clean the contacts) and turn the phone on again. If that doesn't fix it, see your carrier.
    04-17-2015 05:22 PM

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