sounds and notifications have stopped working

[Pamelasm]

After the lollipop update my note 4 sound and notifications under settings have stopped working. I cleared the cache and it still doesn't work. Any suggestions?

Posted via the Android Central App

 

[B. Diddy]

Welcome to Android Central! When you say you cleared the cache, do you mean the app cache or the system cache partition? The latter can only be done from the Recovery Menu.

 

[Nitro211K]

After the lollipop update my note 4 sound and notifications under settings have stopped working. I cleared the cache and it still doesn't work. Any suggestions?

Posted via the Android Central App

This is happening to me too, I started a thread about this click this link. http://forums.androidcentral.com/samsung-galaxy-note-4/514363-all-notificatios-always-silent.html

As far as the ghost box, that is blocking your messaging send button and has a bunch of buttons on it (From you other post), that may be the shortcut for "Assistance menu", you can disable that in settings>>>Accessibility>>>Dexterity and interaction>>>Assistant menu and then slide it to off.