04-20-2015 07:31 AM
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  1. Sofia Sara's Avatar
    Sofia Sara
    So for the past few days, my phone has been resetting itself randomly and nearly every 10 minutes. This morning I woke up and it wouldn't turn on at all. I tried taking the battery out and holding down the power button, but when I put the battery back in it just showed the Samsung screen for a second and turned back off. Once or twice it made it to the Galaxy s3 screen but it turned right back off again. Is there anything I can do to fix it, or is it time to just get a new phone?
    04-19-2015 10:26 PM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    Take the battery out. Place it on a flat surface. Flick one corner. If it spins, you need a new battery. If not, put it back into the phone and leave it on the charger for 24 hours. (Don't try to see if it's charging - leave it alone for the entire 24 hours.)
    04-19-2015 11:13 PM
  3. Sofia Sara's Avatar
    Sofia Sara
    The battery isn't the issue because I've switched out 2 other batteries already. I'll definitely try charging it though.
    04-20-2015 07:31 AM
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