1. AC Question's Avatar
    After prompting from the Sony PC companion I downloaded the latest software....installed it on my phone and now 3 hours later it is still trying to reboot. Is this normal? The battery is almost drained and I am getting worried. Any information or help would be appreciated.
    04-20-2015 11:32 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! That's way too long. What screen is it stuck on? At this point, you may just have to force a shutdown, and try to reboot. Press and hold Power for 10-15 seconds to force the shutdown. But it might not boot up successfully if the update caused some kind of corruption.
    04-21-2015 12:31 AM

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