A
AC Question
I recently bought a Samsung S6 (not the Edge version) from T-Mobile. Twice in the first two weeks the screen became unresponsive during an activity.
The first was when I received a call. The buttons on the screen were not reacting to anything. I tried swiping to answer the call first, and then tried to swipe to end it. I tried several times for both and neither responded and eventually the call went to voicemail.
The second time was this AM when I was using my alarm clock app, Timely. The snooze worked the first time around, but on the second time around (9 min later) the screen did not respond to touch. Since the alarm was going off I had to force a reboot. Once the phone booted back up of course the alarm was still going off, but the screen responded.
Anyone else have this problem? I assume it is a software/firmware glitch, but just curious what others think.
TLDR: Screen sometimes doesn't respond to touch during "alert" type events.
Thanks!
The first was when I received a call. The buttons on the screen were not reacting to anything. I tried swiping to answer the call first, and then tried to swipe to end it. I tried several times for both and neither responded and eventually the call went to voicemail.
The second time was this AM when I was using my alarm clock app, Timely. The snooze worked the first time around, but on the second time around (9 min later) the screen did not respond to touch. Since the alarm was going off I had to force a reboot. Once the phone booted back up of course the alarm was still going off, but the screen responded.
Anyone else have this problem? I assume it is a software/firmware glitch, but just curious what others think.
TLDR: Screen sometimes doesn't respond to touch during "alert" type events.
Thanks!