04-23-2015 10:59 PM
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  1. AC Question's Avatar
    AC Question
    Good Day,

    I have a Samsung Galaxy Note Edge (SM-N915G) from SingTel in Singapore and I'm trying to get it to work with my Verizon Wireless Sim card in the USA. The phone accepts the sim card and shows signal strength but when I tried to use it I received a message that the device wasn't registered on the Verizon network. How can I fix this so the phone will work with my Verizon account?

    Kind Regards,

    Michael
    04-21-2015 01:31 PM
  2. Rukbat's Avatar
    Rukbat
    Ambassador
    It won't register on the network because Verizon doesn't have its ESN in their database. You can try going to a Verizon company store and seeing if they can do something for you, but the chances are that if it's not branded Verizon, they won't allow it on their network.
    04-21-2015 06:15 PM
  3. foxyenzo13's Avatar
    foxyenzo13
    I've never tried something like that
    04-23-2015 10:59 PM
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