Why my BLY Studio 5.0C is locked?

[AC Question]

Hi all. my blu studio 5c asks now for a privacy protection password. I tried a hard reset by pressing power down/up and power and doing a factore reset. But still same problem. I need ur help all.

 

[dunstan lawrence]

Hi all. my blu studio 5c asks now for a privacy protection password. I tried a hard reset by pressing power down/up and power and doing a factore reset. But still same problem. I need ur help all.