04-24-2015 11:24 AM
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  1. AC Question's Avatar
    AC Question
    When it locked me out of the Galaxy S5 it asked for an Alternate Password and tried every password I had and never identified any one of them.
    04-24-2015 07:58 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Do you actually remember what alternate password you selected when you first set up fingerprint unlock? It doesn't let you proceed with fingerprint unlock unless you select one.
    04-24-2015 11:24 AM
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