1. AC Question's Avatar
    I click ok, and it pops right back up! Can not do anything, not even make a call!
    04-25-2015 09:16 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Was it doing that right out of the box, or after you started installing apps? Try booting into Safe Mode, which temporarily disables all 3rd party apps. https://support.t-mobile.com/docs/DOC-11934

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    04-27-2015 10:45 AM

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