TMO LTE not working in South Florida on unlocked s4 active from uae
I bought an s4 active unlocked from a kiosk here in Florida, turned out to be from the uae. Got a tmobile sim card and have had no problems with voice and 3g h+ data.
However, I recently changed up my plan and started wondering why I wasn't getting LTE. Called t mobile and they told me i needed a new sim card, so i picked one up from the store, same number, but everything is still working the same as before.
Called technical support again, went through some settings, made sure lte was checked on, etc. Then went into apn settings, started out on epc Tmobile Com, had me reset to default and came up fast Tmobile Com (can't post links so I'm removing some periods here and under mmsc)
proxy not set
port not set
Username none
password ****
Server *
Mmsc mms msg eng T-mobile .com /mms /wapenc
Multimedia message proxy not set
multimedia message port not set
MCC 310
MNC 260
authentication type not set
Apn type default,supl,mms
Apn protocol IPv4 - Greyed out
Apn roaming protocol IPv4 -Greyed out
Turn apn on/off apn on -Greyed out
bearer unspecified
Mobile virtual network operator type none
Mobile virtual network operator v.. Not set -Greyed out
I have not changed any of this since resetting, but they were unable to tell me anything more. And that's all they did.
i haven't done anything to the phone, no rooting or flashing or whatever the rest is because i don't know enough about it (obviously).
It is model GT-I9295
version 4.4.2
Baseband I9295XXUCNH2
Kernel 3.4.0-2450186
KOT-49H.I9295XXUCNH2
I bought an s4 active unlocked from a kiosk here in Florida, turned out to be from the uae. Got a tmobile sim card and have had no problems with voice and 3g h+ data.
However, I recently changed up my plan and started wondering why I wasn't getting LTE. Called t mobile and they told me i needed a new sim card, so i picked one up from the store, same number, but everything is still working the same as before.
Called technical support again, went through some settings, made sure lte was checked on, etc. Then went into apn settings, started out on epc Tmobile Com, had me reset to default and came up fast Tmobile Com (can't post links so I'm removing some periods here and under mmsc)
proxy not set
port not set
Username none
password ****
Server *
Mmsc mms msg eng T-mobile .com /mms /wapenc
Multimedia message proxy not set
multimedia message port not set
MCC 310
MNC 260
authentication type not set
Apn type default,supl,mms
Apn protocol IPv4 - Greyed out
Apn roaming protocol IPv4 -Greyed out
Turn apn on/off apn on -Greyed out
bearer unspecified
Mobile virtual network operator type none
Mobile virtual network operator v.. Not set -Greyed out
I have not changed any of this since resetting, but they were unable to tell me anything more. And that's all they did.
i haven't done anything to the phone, no rooting or flashing or whatever the rest is because i don't know enough about it (obviously).
It is model GT-I9295
version 4.4.2
Baseband I9295XXUCNH2
Kernel 3.4.0-2450186
KOT-49H.I9295XXUCNH2
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