04-29-2015 12:21 PM
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  1. AC Question's Avatar
    AC Question
    Hello,

    I have a problem with my Jelly Bean 4.1.2. (current state).

    Once I click on "Install now" in the Software Update app, an error window pops up saying that my battery is low and that I should connect my phone to a charger (even though my phone battery is full). This error prevents the phone from being updated. (charging my phone doesn't solve it either, it still pops up and prevents me from updating it.)

    Since all this, my phone has been "glitching" a lot - f.e. some of the apps crash randomly, closing and opening times of the apps is significantly longer.

    Can anyone help me please? Thanks in advance!
    04-29-2015 03:26 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which phone?
    04-29-2015 12:14 PM
  3. LeoRex's Avatar
    LeoRex
    Moderator
    When was the last time you did a factory reset?
    B. Diddy likes this.
    04-29-2015 12:21 PM
« My phone is connected to computer but still no recovery software is detecting it, what should I do? | when will my samsung note 10 get update from 4.1.2 some apps tell me i need to update »

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