05-01-2015 10:40 PM
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  1. AC Question's Avatar
    AC Question
    The keypad on the lock screen, all the numbers and letters have turned into white boxes. I have to turn off my phone then turn it back on for them to go away. How do I correct this.
    05-01-2015 03:10 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! I assume you have a Samsung device--this issue is relatively common, and often goes away with a reboot. If it keeps coming back, try a cache partition wipe, which won't erase any personal data. Here are the steps for the S5, which should be the same for most recent Samsung phones: http://support.t-mobile.com/docs/DOC-10404
    05-01-2015 10:40 PM
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