1. AC Question's Avatar
    I set my screen lock setting to Fingerprints and I want to switch back now. When I try to press None or Swipe, it says that those options are turned off by administrator, encryption policy, or credential storage. How do I turn it back to None or Swipe? Please help me. Thank you!
    05-04-2015 07:14 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Did you encrypt it? If it's encrypted, you can't select None or Swipe.

    If it's not encrypted, try going to Settings>Security>Clear Credentials.
    05-05-2015 12:54 AM

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