1. Michelle Russo Botticelli's Avatar
    I tried the 4 button you are a miracle worker. Thank you a million times
    07-15-2015 06:58 AM
  2. LalyPerra's Avatar
    Does anyone know WHY it's shutting off?? I have the solution but still feel like a brand new phone (2 of them so it's not a lemon issue) would shut down on its own so frequently. Only happened twice in 2 years on my old s4. Shut down at least a dozen times in the last 3 weeks on this one.

    Posted via the Android Central App
    07-15-2015 02:53 PM
  3. Claire Odonnell Was Stewart's Avatar
    i am having the same problem going to go into shop later but that advise worked
    07-16-2015 04:05 AM
  4. Ashley Aller's Avatar
    Ugh, thank you so much irok2000! I woke up in the middle of the night and wanted to check my phone. It was on and charging when i went to bed. But when I tried turning it on, it was off, green LED saying it was fully charged was on, and it would not turn on. I tried just holding the power and home button like they always say to do on iPhones and that didnt work. I was freaking out a little since I havent even had this phone for 2 weeks yet. But holding the volume buttons, power and home button worked for me! Thank you so much!!
    07-18-2015 06:25 AM
  5. keeys1's Avatar
    This didn't work for me. The only thing my phone displays are horizontal purple lines. Any suggestions PLEASE!

    Posted via the Android Central App
    07-18-2015 11:00 PM
  6. Donna Humbert's Avatar
    Pressing all 4 buttons did the trick! Had to try a couple of times, but then phone started up normally. Thanks for the help!
    07-20-2015 08:53 AM
  7. Tara Simmons's Avatar
    THANK YOU BEYOND WORDS. You just saved 4 days of beach pictures. I love you.
    07-20-2015 03:35 PM
  8. das728's Avatar
    You can get to the same restart screen by pressing the power and volume down key, you don't have to press all 4. Also this is just to get the phone back on, it doesn't fix the underlying problem of it just randomly not going back on. If anyone has an actual fix can they please post? This is happening to me almost everyday now and has made me late for work since I use my phone for an alarm. I need a better fix than restarting the damn thing!
    07-22-2015 10:56 AM
  9. fahimmd's Avatar
    Thanks alot irok2000! It worked and didn't wipe my data
    07-24-2015 10:07 AM
  10. Dexter Singpet's Avatar
    it happened to me as well. it work perfectly after pressing all 4 buttons at the same time (power+home+volume up+volume down)
    07-28-2015 04:01 AM
  11. jcshelnutt's Avatar
    My S6 decided that it would quit in the night. I tried the press 4 buttons trick described within this thread but did not get the option to reset. It just wiped it. Very frustrating!! Hate to say it but I want my GS4 back.
    07-28-2015 08:51 AM
  12. tranquility now's Avatar
    Thank you for the fix, it worked! --and I was able to restart my phone. But all my stuff (contacts/text message history) and pics were erased--they are saved on the cloud but i don't know how sync...

    07-28-2015 11:03 AM
  13. Nick600's Avatar
    Yep the 4 button trick worked! Cheers mate. Was just about to send it back to my phone provider for replacement!

    What the hell is wrong with Samsung? Paid a fortune for it, and apart from my misadventure with Oppo, this is by far the buggiest phone Ive ever owned.
    07-29-2015 01:12 AM
  14. Dexster5011's Avatar
    Mine randomly died on 80% charge and after attempting the 4 buttons (+/-/POWER/HOME) I still got no response from the phone. The only way to get it to turn back on or work at all was to plug it into my PC and restart my phone while still connected. A minor setback for me but at least it still works
    08-01-2015 03:53 AM
  15. David Cho3's Avatar
    THANK YOU SO MUCH ! It worked like a charm.
    08-01-2015 12:12 PM
  16. Kristina Reyes's Avatar
    It works!! Thanks a lot!!! It help me to open again my s6..
    08-01-2015 02:33 PM
  17. justrelaxing's Avatar
    Thanks...holding all 4 buttons worked for me. My phone had all of a sudden just went black and thought it was dead.
    08-01-2015 09:29 PM
  18. ElisaAndroid's Avatar
    here’s how you troubleshoot Samsung Galaxy S6 that won’t turn on…





    08-01-2015 09:45 PM
  19. trinelle99's Avatar
    Gina, this option helped!!! Thank you so much!!!!
    08-02-2015 03:10 PM
  20. Marcus Thompson1's Avatar
    Hi my little brother has a Gs6 and we already did the 4 button trick then the the three button trick and it finally worked but while i was helping him he pressed a button and meessed it up again is there another we can do
    08-02-2015 03:14 PM
  21. Red Lola's Avatar
    Thank you . This worked but like you I have to enter everything again. Thanks again.
    08-03-2015 05:56 PM
  22. Bekah Liu's Avatar
    Somehow using the home button to select didn't work for me. Had to use power button to select
    08-06-2015 10:20 AM
  23. Another S6 user's Avatar
    You are a life saver! I run my own business. Without my cell I am out of business. I plugged in my S6 last night at 15% charge and got up this morning to a dead paperweight. I was in a complete panic! Called AT&T and they didn't know how to fix it. Found your recommendation, gave it a shot and 30 seconds later, no more heart attack.
    Thank you!
    08-08-2015 10:53 AM
  24. 1malecat's Avatar
    Worked awesome!!!!

    Now to find out WHY it does this.
    08-10-2015 12:14 PM
  25. ChaosLost's Avatar
    Tried all 4 button; didn't work.

    Tried Vol -, power, and home; didn't work.

    It was on the wireless charger last night and when I tried to turn it on this morning, nothing. Executed the above steps and the only change is that the flashing blue LED stopped flashing. Perhaps the battery died instead of charging properly. Will charge, try again, and post results.

    Any other suggestions?
    08-15-2015 04:14 PM
93 1234

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